Privacy Policy
This Privacy Policy describes how Swiss Career Catalyst collects, uses, and protects your personal data when you use our online platform and services. Protecting your privacy and data is important to us. This policy explains our practices in compliance with applicable data protection laws, including the Federal Act on Data Protection (FADP) in Switzerland and principles aligned with the General Data Protection Regulation (GDPR).
Data Controller
The data controller responsible for processing your personal data is:
Swiss Career Catalyst
67 Seefeldstrasse,
Zurich, Zurich, 8008,
Switzerland
Data Collection
We collect personal data that you provide to us directly. This happens when you use our services, contact us, fill out forms on our site, or participate in workshops or coaching sessions. The types of personal data we may collect include:
- Contact details such as your name, address, and information you provide to reach you.
- Professional information such as your resume, cover letter, work history, skills, and career goals relevant to the services we provide.
- Information you share during coaching sessions, mock interviews, or workshops.
- Payment information, processed via secure third-party payment processors. We do not store full payment card details on our servers.
- Any other information you voluntarily provide to us.
We also collect certain information automatically when you visit our site. This may include:
- Usage data such as the pages you visit, the time and date of your visit, the time spent on those pages, and other statistics.
- Technical data such as your IP address, browser type, operating system, and referring URLs.
- Information collected through cookies and similar technologies (explained below).
Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Performance of a contract: To provide you with the services you have requested, such as interview preparation, resume review, or coaching.
- Your consent: Where you have given us explicit consent for specific processing activities, such as receiving marketing communications. You have the right to withdraw your consent at any time.
- Legitimate interests: For our legitimate business interests, provided these do not override your fundamental rights and freedoms. This includes improving our services, administering our site, communicating with you, and ensuring the security of our operations.
- Legal obligations: Where processing is necessary to comply with a legal obligation applicable to us.
Purposes of Processing
We use your personal data for the following purposes:
- To provide and deliver the professional development and career coaching services you have engaged us for.
- To communicate with you regarding your service requests, appointments, and inquiries.
- To process payments for our services.
- To improve and optimize our services and online platform.
- To understand how our site is used and analyze trends to enhance user experience.
- To send you marketing communications about our services and offers, but only where you have consented to receive them.
- To comply with legal obligations and enforce our terms and conditions.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When personal data is no longer needed, we securely delete or anonymize it.
Data Sharing and Disclosure
We may share your personal data with third parties in the following circumstances:
- With service providers who perform functions on our behalf, such as website hosting, data analysis, payment processing, and IT services. These service providers are contractually bound to process your data only according to our instructions and applicable data protection laws.
- With professional advisors such as lawyers, accountants, or consultants, where necessary for legal, tax, or financial advice.
- If required by law, regulation, or legal process, such as in response to a court order or government request.
- In connection with or during negotiations of any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
We do not sell or rent your personal data to third parties for their marketing purposes without your explicit consent.
International Data Transfers
Your personal data may be transferred to, stored at, or processed in a destination outside of Switzerland or the European Union/EEA, where data protection laws may differ. If we transfer your personal data to countries that do not provide an adequate level of data protection, we will ensure that appropriate safeguards are in place to protect your data, such as relying on standard contractual clauses approved by the relevant authorities or other lawful mechanisms.
Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your data, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
Your Data Protection Rights
Under applicable data protection laws, you have certain rights regarding your personal data. These rights may include:
- The right to access: You have the right to request a copy of the personal data we hold about you.
- The right to rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
- The right to erasure: You have the right to request that we delete your personal data in certain circumstances.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data in certain circumstances.
- The right to object to processing: You have the right to object to the processing of your personal data in certain circumstances, including for direct marketing.
- The right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and have the right to transmit those data to another controller in certain circumstances.
- The right to withdraw consent: Where we process your data based on your consent, you have the right to withdraw your consent at any time.
- The right to lodge a complaint: You have the right to lodge a complaint with the competent supervisory authority for data protection.
To exercise any of these rights, please contact us in writing using the address provided below. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data or exercise any of your other rights. This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.
Cookies and Similar Technologies
Our site uses cookies and similar technologies to operate effectively, analyze usage, and improve your experience. You can manage your cookie preferences through your browser settings.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will post any changes on this page. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions about this Privacy Policy or our data protection practices, please contact us in writing at:
Swiss Career Catalyst
67 Seefeldstrasse,
Zurich, Zurich, 8008,
Switzerland